Reliance On Information Posted & Disclaimer
The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.
We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.
Information about us
egenscooters.com is a site operated by Electric Generation (UK) Ltd. (“We”); we are a Company registered in England and Wales under registration number 08438286. Our registered office is 34a Park Avenue, Bromley, BR1 4EE.
Accessing our site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
Our site changes regularly
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
- All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated savings;
- loss of data;
- loss of goodwill;
- wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Information about you and your visits to our site
Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
Links from our site
Jurisdiction and applicable law
The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.
To return any item please contact us first by emailing us from the Contact page. We will issue you with a Returns Form that will enable us to process your return quickly and efficiently. You must always obtain a Returns Form before sending anything back to us or we will not be able to process your return.
If you are returning an item because we have sent you the wrong goods (i.e. not the goods you ordered) we will be happy to correct our mistake provided that you return it to us within 8 working days of receipt, that the goods are unused (unfitted where applicable) and in original condition (including all contents and packaging). We reserve the right to ask you to arrange the return and meet the cost of return. We will refund your return delivery costs on receipt of the goods provided you use either Royal Mail First Class mail (Recorded Signed for™), Royal Mail Standard Parcels (Recorded Signed for™), Parcelforce 48 or other as instructed by us. Alternatively we may choose to instruct our own courier to collect the goods and return them to us. You are fully responsible for ensuring that the goods are returned in perfect, re-saleable condition. If any damage or loss occurs at this stage you will become liable for the full cost of the goods. We will not accept responsibility for any items lost or damaged in transit. We reserve the right to make a 15% restocking charge for any goods which are not returned in perfect, re-saleable condition or to refuse to accept such goods.
If you are returning an item because you are cancelling an order, you must return it to us unused (unfitted where applicable) and in original condition (including all contents and packaging) within 8 working days of receipt for a refund. You are responsible for the return, all charges for return shipping and the care of the goods. You are fully responsible for ensuring that the goods are returned in perfect, re-saleable condition. If any damage or loss occurs at this stage you will become liable for the full cost of the goods. We will not accept responsibility for any items lost or damaged in transit. It is your responsibility to arrange any insurance cover required for the full cost of the goods. We reserve the right to make a 15% restocking charge for any goods which are not returned in perfect, re-saleable condition or to refuse to accept such goods.
If you are returning a faulty item within 8 working days of receipt we will process a prompt replacement, exchange or refund. We reserve the right to ask you to arrange the return and meet the cost of return. We will refund your return delivery costs provided you use either Royal Mail First Class mail (Recorded Signed for™), Royal Mail Standard Parcels (Recorded Signed for™), Parcelforce 48 or other as instructed by us. Alternatively we may choose to instruct our own courier to collect the goods and return them to us.
If you are returning a faulty item under warranty but not within 8 working days of receipt we reserve the right to send you either replacement parts (which we expect you to fit) or we may ask you to return the product or faulty component to us or to our agents for either replacement or repair (back-to-base). You are responsible for meeting the cost of the return including postage and packaging. It is your responsibility to arrange any insurance cover required for the full cost of the goods.
All faulty goods returned to us must be clean and suitably packaged and protected (we recommend that you do not dispose of the original packaging until you are fully satisfied) so that they arrive in good condition. You are fully responsible for the return and the care of the goods. If any damage or loss occurs at this stage you may become liable for the full cost of the goods. We will not accept responsibility for any items lost or damaged in transit.
If we find any returned item not to be faulty we will not refund any return delivery costs you have incurred or we will charge you for the cost of the return if our own courier collected the goods from you, we will also charge you for the cost of delivering the item back to you. You must meet these charges before we will dispatch the goods back to you.
All goods returned must be accompanied with a Completed Returns Form. If you are not able to print the Returns Form we will accept a legible handwritten version provided you include all information.
If you have any concerns about material which appears on our site, please contact.
Thank you for visiting our site.